Our Premium members often find the connections they're looking for within days of becoming a member, so we know our service works for those who create authentic profiles and take meaningful action. 

While we don't offer refunds for subscription payments—including for lack of matches, failure to remove auto-renew, or once Premium features have been used—our support team is here to help you find success every day. We would love the opportunity to work with you one-on-one if you're need of any extra support.  

*Please note: We are, unfortunately, unable to edit, cancel, or refund iOS in-app purchases